Technical Chief of Staff - Apprentice

About the role

As the Technical Chief of Staff, you will serve as the strategic technical right-hand to the COO. In a flat startup environment, you will bridge the gap between operational strategy and multi-disciplinary engineering execution. Your primary focus will be authoring high-level system design plans, creating technical guidance documentation, and spinning up agile project teams on a project-by-project basis to execute critical internal and client-facing infrastructure initiatives.

Key responsibilities

• Translate the COO's operational vision into actionable system architectures spanning cloud, software, hardware, and physical infrastructure.

• Author comprehensive system design plans, network topologies, data models, and high-level blueprint documentation.

• Standardize documentation frameworks to ensure seamless alignment between software developers, IT support, and physical construction teams.

• Evaluate external vendor equipment and platforms against building in-house technical solutions (build-vs-buy analysis).

• Assemble and resource cross-functional project teams dynamically (e.g., pulling from development, network engineering, or field technician pools).

• Define multi-disciplinary project scopes, technical dependencies, and delivery timelines.

• Drive execution velocity for complex internal deployments without introducing corporate red tape or bureaucratic overhead.

• Serve as the central point of contact to proactively unblock technical bottlenecks across highly varied departments.

• Provide architectural guidance and engineering mentorship to project teams during active rollouts.

• Establish clear technical standards and deployment playbooks for software, networking, and physical site builds.

About you

• 5+ years of hybrid engineering experience crossing at least two of the core domains (e.g., Software/Cloud + Network/Infrastructure).

• Proven experience authoring system design plans, technical architecture blueprints, and internal engineering documentation.

• Broad conceptual grasp of modern infrastructure technologies, including cloud platforms, network security protocols, SD-WAN/satellite deployment, and industrial power setups.

• Demonstrated success leading complex technical deployments, defining milestones, and managing multi-disciplinary dependencies.

• Exceptional cross-functional communication skills, with a proven ability to translate complex technical concepts into clear business objectives for the COO.

• Strong capability to influence without authority, guiding and mentoring engineers who do not report to you permanently.

• Thrives in a flat, fast-paced environment where project scopes shift dynamically from software sprints to physical infrastructure rollouts.

• Pragmatic problem solver who prioritizes delivery velocity, operational utility, and simplicity over over-engineering.