Supervisor Estate

About the role

Supervisor Estate Management ensures all operational activities of the residential area run well, safely, cleanly, orderly, comfortably, and in accordance with company standards through oversight of security, cleanliness, landscape, public facilities, area infrastructure, vendors, and services to residents. The Supervisor Estate Management is responsible for the execution of daily estate operations and serves as a liaison between management, residents, vendors, and operational field teams.

Key responsibilities

• Supervise all daily operational activities of the residential area

• Conduct routine inspections of environmental conditions and area facilities

• Ensure the area is clean, safe, orderly, and comfortable

• Create daily, weekly, and monthly inspection checklists

• Ensure all field findings are followed up until completion

• Coordinate with relevant departments for cross-functional issues

• Oversee condition and maintenance of roads, drainage, street lighting, water systems, flood control systems, gates, security posts, gardens, clubhouse, waste management, signage, and other supporting facilities

• Ensure preventive maintenance is carried out according to schedule and damage is handled promptly

• Supervise security performance and ensure implementation of security SOPs, patrols, and vehicle/guest access procedures

• Coordinate emergency response for fires, accidents, security disturbances, floods, and other emergencies

About you

• Experience in estate management or property operations minimum 2 years

• Knowledge of facility maintenance, security procedures, and environmental management

• Ability to coordinate with multiple departments and vendors

• Strong organizational and documentation skills

• Ability to handle resident complaints and maintain good relationships

• Understanding of estate rules and regulations enforcement