Studio Manager

Anomali Tattoo & Piercing Studio is looking for a responsible, organized, and proactive Studio Manager to oversee our daily studio operations and ensure a smooth experience for both clients and artists.

She will be the main point of contact for clients, handling inquiries, consultations, bookings, follow-ups, administrative tasks, inventory, and sales monitoring.

This role is ideal for someone who enjoys working in a fast-paced creative environment, is comfortable communicating with clients, and can work independently while keeping things organized and on target.

Key Responsibilities

Studio Operations

• Manage and coordinate the studio's daily operations.

• Ensure the studio runs smoothly and maintains a professional and welcoming environment.

• Coordinate with tattoo artists and other studio team members regarding schedules, bookings, and client needs.

• Handle administrative tasks and maintain accurate studio records.

Client Communication & Service

• Handle client inquiries through WhatsApp, Instagram DM, and other communication channels.

• Respond to inquiries promptly and professionally.

• Assist clients throughout the customer journey, from initial consultation and booking to post-service follow-up.

• Provide clear information regarding tattoo services, pricing, booking procedures, and studio policies.

• Maintain good relationships with existing and potential clients.

Booking & Sales

• Manage and monitor daily bookings and schedules.

• Follow up with potential clients and assist in converting inquiries into bookings.

• Monitor sales performance and contribute to achieving monthly revenue targets.

• Identify opportunities to improve customer experience and increase sales.

Inventory & Administration

• Monitor & manage studio supplies and inventory.

• Coordinate restocking when necessary.

• Maintain administrative reports related to bookings, sales, inventory, and studio operations.

• Ensure important operational information is properly recorded and organized.

Requirements

• Minimum Diploma (D3) or Bachelor's degree in any field.

• Experience in customer service, sales, administration, hospitality, retail, or a similar role is preferred.

• Comfortable communicating with customers through WhatsApp, Instagram DM, and similar platforms.

• Highly organized, detail-oriented, proactive, and responsible.

• Able to work independently and manage multiple tasks effectively.

• Comfortable working with targets and performance metrics.

• Excellent command of Bahasa Indonesia, with basic English communication skills.

• Willing to work Monday–Saturday and occasionally on weekends/public holidays when required.

• Familiarity with the tattoo industry or creative studio environment is a plus.

What We Offer

• Basic salary

• Transportation allowance

• Target-based commission
  
  Please submit your CV and cover letter. In your cover letter, briefly tell us why you think you would be a good fit for this role and why you are interested in working with Anomali Tattoo & Piercing Studio.