Spa Supervisor

Join Essential Wellness

SPA SUPERVISOR

Essential Wellness is looking for dedicated individuals to join our team and represent our commitment to exceptional service. As a valued member of our brand, you will play key role in creating memorable experience for our guests.

Requirements

- Minimum 2–3 years experience in a spa or wellness environment, preferably in a supervisory or senior therapist role.

- Strong knowledge of spa operations, treatments, and service standards.

- Ability to lead, supervise, and motivate a team of therapists and reception staff.

- Excellent customer service skills with a focus on guest satisfaction and service recovery.

- Good communication skills in English.

- Ability to manage daily operations, scheduling, and staff allocation efficiently.

- Strong problem-solving skills and ability to handle guest complaints professionally.

- Knowledge of hygiene, cleanliness, and spa safety standards.

- Basic administrative and reporting skills (daily revenue, performance, and stock control).

- Ability to train and guide junior staff to maintain service quality standards.

We Offer

- Competitive Salary & Commission

- Training & career development opportunities

- Supportive team environment

- BPJS Ketenagakerjaan (BPJS TK)

- BPJS Kesehatan