Service Engineer - Plastic Injection Machinery - Batam (B-134874)

About The Company:

• The working venue is in Batam.

• Our client is a Plastic Injection Machinery company. Currently, they are looking for Service Engineer.

Job Responsibilities:

• Visit customers using Sumitomo plastic injection molding machines within the Batam area to perform machine repair and maintenance.

• Investigate the causes of faults and malfunctions and perform repairs independently on injection molding machines.

• Be responsible for approximately 22 customer accounts in the Batam area, responding to inquiries and technical issues.

• Handle sales and customer support for customers in Singapore independently.

• Use services like Grab or motorcycles for transportation during customer visits.

• Prepare work reports in English and report to the local Assistant Manager and Mr. Kumenomura.

• Travel to Jakarta on business as required.

• Primarily work from a home office, going out for customer visits or business trips.

• Other duties as assigned.

Job Requirements:

• Approximately 3–5 years of experience managing injection molding machines.

• Ability to handle machine troubles independently without relying on supervisors or other technicians.

• Ability to communicate with customers in basic Indonesian and English.

• Ability to prepare work reports in English.

• Ability to be based in Batam and handle customer visits and required business trips.

• Ability to work autonomously and manage tasks from a home office.

Preferable Skills:

• Ability to converse in simple Japanese.

• Experience in customer site visits and repairs at a machinery manufacturer or agency.

• Experience in customer management and sales activities.

[Only CV in English will be processed]

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