Senior Industrial Relations

Job Description

• Manage employee discipline and industrial relations matters, including handling violations of company regulations, conducting investigations, and ensuring consistent implementation of disciplinary procedures.

• Conduct employee coaching and provide guidance to improve employee behavior, performance, and productivity in accordance with company policies.

• Ensure compliance with applicable labor laws and regulations, company policies, and internal industrial relations procedures.

• Support employee relations activities, including handling employee grievances, complaints, and workplace conflicts.

• Liaise with external parties, including the Manpower Office, labor inspectors, labor unions, legal counsel, and other relevant industrial relations institutions.

• Conduct investigations and evidence collection related to employee misconduct, workplace disputes, and potential violations of company regulations.

• Prepare investigation reports, analyze findings, and provide recommendations for disciplinary sanctions, suspension, or termination in accordance with applicable regulations and company policies.

• Identify, assess, and mitigate potential industrial relations disputes through preventive measures, risk assessments, and proactive employee engagement.

• Support industrial relations compliance audits and ensure proper documentation of employee cases, investigation findings, disciplinary actions, and related legal matters.

• Represent the company in industrial relations matters before external parties and relevant institutions, as authorized by management.

Qualifications

• Bachelor’s degree in Law, Human Resources Management, Industrial Relations, or a related field.

• Minimum 3–5 years of experience in Industrial Relations, Employee Relations, or a similar role, preferably at the senior staff level.

• Good knowledge of Indonesian labor laws and regulations (UU Ketenagakerjaan), including employment legislation and industrial relations dispute settlement procedures.

• Understanding of industrial relations litigation and dispute resolution processes, including mediation and proceedings before the Industrial Relations Court (PHI).

• Hands-on experience in conducting employee investigations, evidence collection, and preparing investigation reports.

• Knowledge of industrial relations compliance audits, employee disciplinary procedures, and termination processes.

• Strong analytical, problem-solving, negotiation, and conflict-resolution skills.

• Excellent communication and interpersonal skills, with the ability to handle sensitive employee matters professionally and objectively.

• Strong attention to detail, sound judgment, and the ability to maintain confidentiality when handling employee-related cases.