Senior Analyst

* Prepare regular dashboards, reports, and management presentations.

* Analyze performance drivers across acquisition, retention, revenue, costs, and customer experience.

Coordinate with relevant teams to validate data and investigate performance gaps.

* Recommend improvement actions and track their progress and impact.

Minimum Requirements

* Bachelor's degree in Business, Finance, Engineering, Statistics, or a related field.

* Minimum 5 years of experience in performance management or business analysis, preferably in telecommunications or home broadband.

* Understanding of FTTH and FWA KPI metrics, including subscriber base, gross adds, churn, ARPU, revenue, and profitability.

Strong Excel and PowerPoint skills; experience with Power Bl or similar reporting tools.

Able to independently validate data, identify performance gaps, and present clear recommendations.

* Working knowledge of Al tools for data analysis, such as Claude or DeepSeek, is an added advantage.