Sales Supervisor

About us

PT Transisi Mobile Indonesia is a dynamic telecommunications company dedicated to providing innovative mobile solutions and exceptional customer service across Indonesia. We pride ourselves on our commitment to excellence, customer satisfaction, and fostering a workplace culture that values teamwork, integrity, and professional growth. Our mission is to connect communities and empower individuals through reliable and affordable mobile services.

About the role

We are seeking an experienced Sales Supervisor to join our team in Lampung on a full-time basis. In this supervisory position, you will play a crucial role in driving sales performance, leading a team of sales professionals, and ensuring that our customers receive outstanding service. The Sales Supervisor will report to sales management and be responsible for overseeing daily sales operations, achieving targets, and contributing to the overall business objectives of PT Transisi Mobile Indonesia. This role is essential to maintaining our competitive edge in the telecommunications market and building lasting customer relationships.

Key responsibilities

• Supervise and manage a team of sales representatives, providing guidance, coaching, and performance feedback to ensure targets are consistently met

• Monitor and analyse sales performance metrics, identifying trends and implementing strategies to improve conversion rates and revenue generation

• Develop and execute sales plans and promotional campaigns that align with company objectives and market demands

• Conduct regular training sessions to enhance the skills and product knowledge of team members

• Build and maintain strong relationships with key customers and retail partners to support business growth

• Prepare accurate sales reports and forecasts, communicating results to senior management on a regular basis

• Ensure compliance with company policies, sales procedures, and regulatory requirements within the sales division

• Identify opportunities for process improvements and implement best practices to optimise sales operations

• Handle customer complaints and escalated issues with professionalism and efficiency

• Participate in market analysis and competitive intelligence gathering to support strategic decision-making

What we're looking for

• Minimum 3-5 years of experience in sales management or supervisory roles, preferably within the telecommunications or mobile services industry

• Proven track record of achieving and exceeding sales targets and driving revenue growth

• Strong leadership and team management skills with the ability to motivate and develop staff

• Excellent communication and interpersonal skills, with the ability to engage effectively with customers, partners, and colleagues at all levels

• Proficiency in sales analysis, data interpretation, and use of sales management systems and CRM software

• Solid understanding of telecommunications products, services, and market dynamics

• Ability to work in a fast-paced, target-driven environment whilst maintaining attention to detail

• Strong problem-solving skills and the ability to make sound decisions under pressure

• Bachelor's degree in Business, Commerce, Marketing, or a related field (or equivalent professional experience)

• Fluent in Indonesian and English; proficiency in regional languages is advantageous

• Willingness to travel within the Lampung region as required

What we offer

PT Transisi Mobile Indonesia is committed to providing a rewarding career experience and supporting the professional development of our team members. We offer competitive remuneration packages that reflect your skills and experience, including performance-based incentives. Additional benefits include comprehensive health and wellness support, opportunities for career progression within a growing organisation, and access to ongoing training and development programmes to enhance your skills. We foster a collaborative and inclusive workplace culture that values innovation, integrity, and continuous improvement. We believe in work-life balance and provide flexible working arrangements where possible. Our commitment to employee wellbeing extends to recreational facilities and team-building activities that strengthen our organisational community.

Apply now

If you are a motivated sales professional with proven supervisory experience and a passion for excellence in the telecommunications sector, we would like to hear from you. Please submit your CV, a cover letter outlining your relevant experience, and any supporting documentation to our recruitment team. We look forward to reviewing your application and discussing how you can contribute to the success of PT Transisi Mobile Indonesia.