Sales Assistant

Job Posting: Sales Assistant (Retail Operations)

Brand/Company: CACAO + KIMONO (Consignment Concept Store)

Location: Bali, Indonesia

Employment Type: Full-time (6 hours per day, 6 days a week)

Salary: IDR 3,500,000 – 5,000,000 / month

About Us

At our core, we are more than just a retail space; we are a curated destination dedicated to fostering the connection between mind, body, and soul. Our consignment concept stores provide a vibrant platform for a community of conscious creators, anchored beautifully by our three unique in-house brands:

• Cacao Kimono: Representing flowing elegance and mindful fashion.

• Lace Basics: Delicate, high-quality curated lingerie.

• Khaldoun Cacao: Our soul-nourishing brand rooted in the rich tradition of ceremonial cacao.

Our entire philosophy is woven into everything we do, inviting our global community on a journey of self-discovery and mindful living. As we continue to expand this vision, we are thrilled to be developing an exciting new project in the serene highlands of Munduk, marking a brand-new chapter for our community.

Job Summary

We are looking for a friendly, energetic, and heart-led Sales Assistant (SPG/SPB) to join our team. As the face of our space, you will welcome international guests, share the story of our conscious creators, assist with styling, and serve our ceremonial cacao. Your goal is to provide a warm, soul-nourishing experience that turns visitors into a lasting part of our community.

Key Responsibilities
1. Customer Service & Sales

• Greet every customer with genuine warmth, hospitality, and positive, high-vibe energy.

• Share our brand philosophy, educating guests on our consignment concept, conscious creators, and our three brands (Cacao Kimono, Lace Basics, and Khaldoun Cacao).

• Assist customers with sizing, styling advice, and curating pieces that resonate with them.

• Maintain an authentic, helpful, and sales-driven mindset.

• Prepare and serve our signature Khaldoun Cacao, creating a welcoming ritual space for guests.

• Represent the brand at multiple community wellness, spiritual, or promotional events.

2. Boutique Maintenance & Aesthetics

• Ensure the store is always immaculately clean, tidy, organized, and inviting.

• Fold, hang, and carefully steam clothing to ensure our premium products look their absolute best.

• Proactively restock clothes, spiritual items, and cacao products on the floor as they are sold.

• Responsibly open and close the store according to company Standard Operating Procedures (SOPs).

3. Transactions & Cash Handling

• Process payments accurately and efficiently using our Point of Sale (POS) system (including credit cards, QRIS, and multi-currency transactions).

• Responsible Cash Handling: Manage the cash register, ensure precise cash counting, provide exact change, and accurately count/verify the opening and closing float daily.

• Track and report daily stock levels, financial sheets, or valuable customer feedback to the Store Manager via detailed reports.

Qualifications & Requirements

• Experience: Minimum 1–2 years of retail sales experience (experience in fashion and basic cash handling is essential).

• Language Skills: Conversational English is mandatory (you must be highly confident communicating with international tourists, who make up our primary audience).

• Fluent in Bahasa Indonesia.

• Skills & Attributes: * High mathematical accuracy and attention to detail when managing money and transactions.

• Friendly, confident, polite, and naturally aligned with a conscious, mindful lifestyle.

• Excellent grooming and high standards of personal presentation.

• Exceptionally punctual, honest, and reliable.

• Flexibility to work shifts, weekends, and public holidays.

• Logistics: Must have your own reliable transport to travel to the store.

• Must own a smartphone for seamless daily team communication (via WhatsApp & Telegram).

Benefits & Compensation

• Base Salary: IDR 3,500,000 – 5,000,000 per month (based on experience).

• Bonus: Performance-based monthly sales bonuses.

• Working Hours: Balanced 6-hour daily shifts, 6 days a week.

• Full Benefits (After a 3-Month Probation Period):

• Health Insurance (BPJS Kesehatan).

• Employment Security (BPJS Ketenagakerjaan).

• Paid Annual Leave.

• Religious Holiday Allowance (THR).

• Future growth opportunities as we expand to our new location in Munduk.

How to Apply

If you love fashion, conscious living, and connecting with people from all over the world, we would love to have you on our team!

Please submit your CV and a recent photo to eva@cacaokimono.com