Resort Manager

About the Role

We are seeking an experienced Resort Manager to lead operations, guest experiences, and financial growth for our luxury resort in Sumba

Key Responsible:

• Operational Excellence: Direct day-to-day resort operations across all departments, ensuring luxury service standards, safety, and operational consistency

• Leadership & Team Growth: inspire, coach, and manage department heads while fostering a positive working culture and ensuring labor compliance

• Financial Oversight: Manage annual budgets, drive profitability, monitor expenses, and optimize resource allocation

• Guest Experience: Deliver exceptional hospitality, manage VIP gust relations, and maintain high guest satisfaction scores.

• Commercial Strategy: Partner with Sales & Marketing to drive occupancy, increase revenue, and strengthen market positioning

Requirements:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field

• Experience 8 - 10 years in a GM, Resort Manager, or EAM role, with at least 3- 5 years in a GM, Resort Manager, or EAM role.

• Proven track record in operational management, revenue optimization, budget control, and team leadership.

• Fluent in English (written & spoken)

• Location Full-time on-site presence in Kodi, Sumba

Preferred Qualifications:

• Experience managing remote island resort or luxury boutique properties

• Background in pre-opening phases or resort development projects

• Familiarity with PMS platforms, revenue management tools, and reporting systems

What we offers:

• Competitive salary package

• Full accommodation and meals provided on-site

• Opportunity to lead a unique luxury destination in Sumba