Resepsionis

Are you someone who is warm, professional, well-organized, and confident in interacting with people? Do you enjoy creating a positive first impression and ensuring every guest, employee, and business partner receives a professional and welcoming experience?

We are looking for a professional and service-oriented Receptionist to become the first point of contact at Rasa Group, supporting our daily front-office operations while creating a positive experience for visitors, candidates, clients, and business partners.

What You Will Do:

• Front Desk & Visitor Management: Welcome and greet visitors, clients, candidates, and business partners in a friendly, professional, and courteous manner, ensuring an excellent first impression of the company.

• Telephone & Communication Management: Handle incoming telephone calls, messages, and general inquiries professionally and direct them to the appropriate person or department.

• Reception Area Management: Maintain the reception area to ensure it is always clean, neat, organized, and presentable in accordance with company standards.

• Guest & Meeting Support: Coordinate visitor appointments, meeting room arrangements, and other requirements to ensure meetings and guest visits run smoothly.

• Document & Package Handling: Receive, record, organize, and distribute incoming documents, letters, packages, and other correspondence to the appropriate departments.

• Administrative Support: Provide general administrative assistance to support Head Office operations, including data entry, document preparation, filing, and other administrative activities.

• Visitor & Reception Records: Maintain accurate records of visitors, calls, deliveries, and other front-office activities while ensuring information is properly documented.

• Internal Coordination: Coordinate with HC, GA, Security, and other departments regarding visitor arrivals, meetings, company events, and other front-office requirements.

• Service Excellence: Ensure every interaction with internal and external stakeholders reflects Rasa Group's commitment to professionalism, hospitality, and service excellence.

Who We're Looking For:

• Professional & Service-Oriented: You understand that Receptionist is more than just a front-desk position—you are the face of the company and are able to create a positive experience for everyone who visits Rasa Group.

• Excellent Communication: You are confident, friendly, and professional when communicating with visitors, employees, candidates, clients, and business partners.

• Warm & Welcoming Personality: You naturally enjoy interacting with people and can demonstrate a positive, approachable, and helpful attitude.

• Well-Groomed & Professional: You maintain a neat, presentable, and professional appearance that represents the company's image.

• Organized & Detail-Oriented: You are able to manage multiple administrative tasks, records, calls, visitors, and requests while maintaining accuracy.

• Proactive Problem Solver: You can respond quickly and appropriately to unexpected situations and know when to coordinate with the relevant department.

• Administrative Skills: Comfortable using Microsoft Office, Google Workspace, email, and basic administrative systems.

• Experienced Frontliner: Minimum 1–2 years of experience as a Receptionist, Frontliner, Customer Service, Guest Relation Officer, or similar position. Experience in F&B, FMCG, hospitality, retail, or manufacturing will be an advantage.

• Education: Minimum D3/S1 from Hospitality, Communication, Business Administration, Management, or a related field.

• Language Skills: Good command of Bahasa Indonesia; English communication skills will be an advantage.

• Location: Willing to work onsite at Rasa Group Office – PIK 2, Tangerang.

What You Will Get:

• Accelerated growth and plenty of development opportunities

• Demanding and supportive environment

• A place where your innovative, out-of-the-box ideas are heard, valued and implemented