QA/QC Supervisor

About the role

This role involves overseeing QC/inspector staff in the field or laboratory, ensuring quality control processes for raw materials, production, and finished products are consistent, and implementing quality management systems such as ISO 9001.

Key responsibilities

• Direct and supervise QC/inspector staff in the field or laboratory

• Ensure inspection processes for raw materials, production processes, and finished products run consistently

• Ensure quality management systems (such as ISO 9001) are properly applied in operational areas

• Process non-conformance reports, identify root causes, and develop corrective actions

• Ensure quality documentation is recorded safely and neatly, and assist with internal and external audits

• Act as a communication link between production, management, and third parties (if external inspections occur)

About you

• Minimum SMA/SMK graduate with experience, or preferably a Bachelor's degree (S1) in Industrial Engineering, Chemical Engineering, or related field

• 2–5 years of work experience in QA/QC or supervisory positions

• Understanding of ISO 9001 standards, statistical methods, and quality testing procedures

• Leadership capability, analytical skills, problem-solving ability, and strong communication skills