Operations Manager (Nightclub) - PT. Svaha Jagad Bali

About the role

PT. Svaha Jagad Bali is setting a new standard for nightlife in Canggu, Bali. We are looking for an experienced, highly driven, and strategic Operations Manager to lead our Front of House (FOH) team. If you have a proven track record of managing premium, high-volume nightclubs or beach clubs and know how to deliver world-class VIP experiences, we want you to take the helm!

Key responsibilities

• Lead, manage, and oversee all Front of House (FOH) nightclub operations comprehensively to ensure smooth service from start to end of shift

• Supervise and provide direct guidance to Floor Captain, Head Receptionist, VIP Hosts, Waiter/Waitress, and Busser/Runner

• Responsible for achieving daily/monthly revenue targets, particularly in driving VIP table sales and bottle service

• Ensure guest experience standards are at the highest level and handle VIP guest complaints quickly, professionally, and wisely

• Coordinate intensively with Bar Manager, Head of Security, and General Manager to ensure operational synchronisation, guest safety, and inter-departmental efficiency

• Manage FOH staff scheduling, conduct routine training, performance evaluation (KPI), and maintain team motivation in a highly dynamic environment

• Analyse daily reports (basic P&L, operational complaints, staffing cost) and provide strategic recommendations to management

About you

• Minimum 5 years of experience in Operational Managerial positions, required in Nightclub, Beach Club, or large-scale Premium F&B industry (Experience in Canggu/Seminyak/Uluwatu area is a significant plus)

• Fluency in English is mandatory (spoken and written). Other foreign language abilities are an added value

• Strong leadership spirit, firm yet capable of nurturing large-scale teams

• Wide network or connections in hospitality and nightlife circles in Bali will be highly prioritised

• Deep understanding of VIP guest service standards, reservation management, and upselling strategy

• Able to work under extreme pressure, make quick decisions (problem-solving), and adapt in a fast-paced environment with loud music

• Must be willing to work nightclub hours (night/late-night shifts), weekends, and national holidays

About us

PT. Svaha Jagad Bali is setting a new standard for nightlife in Canggu, Bali.

Benefits

• Highly competitive managerial salary above Canggu market standards

• Performance bonus/commission based on club revenue target achievement

• Golden opportunity to build and lead operations of a new, highly potential nightlife brand in Bali