Operation Manager

About the role

Lead, develop, and control all company operations at the national/multi-area level through Operation Managers. Responsible for operational cost efficiency, team productivity, manager cadre development (OM & Service Manager), and medium-term operational strategic planning (2-3 years) as a foundation towards General Manager.

Key responsibilities

• Formulate and establish medium-term operational strategy (2-3 years) for all areas/regions

• Evaluate and prepare annual national operational work plans together with Operation Managers

• Ensure all work plans align with company business targets (revenue, profit, growth)

• Monitor and evaluate the performance of Operation Managers across all areas

• Analyze national operational data (productivity, costs, quality) for improvement

• Ensure all regions achieve targets and follow the same SOP

• Manage and control national operational costs (P&L) according to budget

• Identify cost efficiency opportunities (logistics, HR, equipment) across all areas

• Conduct coaching, mentoring, and performance evaluation of Operation Managers

• Identify and develop manager cadres for OM & Service Manager positions

About you

• Minimum S1 degree in Management/Business/Engineering/Industry (S2 preferred)

• Minimum 7-10 years of experience in operations, with minimum 3-5 years at Operation Manager level (multi-area experience preferred)

• Core competencies: Quality, Knowledge, Partnership, Innovation

• Functional competencies: Strategic Operations Management, Multi-area Coordination, Cost Control & P&L, Talent Development, Project Management, Quality Management System, Supply Chain Management, Business Development

• Leadership competencies: Strategic Leadership, Analytical Thinking, Executive Decision Making, Strategic Problem Solving, Executive Communication Skill, Change Management, Coaching, Stakeholder Management