Online Chat Support Assistant

Looking for a remote position where you can develop your communication skills? Join our team as an Online Chat Support Assistant and help manage everyday customer inquiries online.

You will mainly work with written messages and follow clear instructions. Previous experience is not required, and training will be provided.

Your role:

• Respond to customer messages through online chat;

• Provide basic information using prepared guidelines;

• Review incoming inquiries and identify their purpose;

• Forward complex questions to the relevant team member;

• Update request statuses and maintain simple records;

• Follow established procedures when handling messages.

What you'll need:

• Basic computer and internet skills;

• Good written communication;

• Attention to detail;

• A responsible and organized approach;

• Willingness to learn and follow instructions.

What we offer:

• Remote working arrangement;

• Training and guidance;

• Part-time or full-time opportunities, depending on availability;

• Clear procedures and task instructions;

• Payment according to the agreed employment terms.