Marketplace Specialist

Key responsibilities

• Manage operational performance of stores on Shopee, Tokopedia, and TikTok Shop

• Upload, update, and optimize product listings including titles, descriptions, keywords, categories, pricing, stock, and product display

• Plan and execute promotional programs including campaigns, flash sales, vouchers, bundling, free shipping, and other marketplace programs

• Manage and optimize Shopee Ads, Tokopedia Ads, and TikTok Shop Ads

• Monitor product and store performance based on traffic, conversion rate, sales/GMV, ROAS, and other marketplace indicators

• Develop strategies to increase traffic, conversion, and sales across each marketplace

• Analyze products, pricing, promotions, and competitor strategies

• Ensure stock, pricing, promotions, and product information are accurate and consistent across all marketplaces

• Maintain account health, store ratings, and ensure marketplace operations comply with platform policies

• Coordinate with Marketing, Content, Customer Service, and Warehouse/Operational teams regarding campaigns, stock, promotions, and sales needs

About you

• Minimum D3/S1 degree in any field

• Minimum 1 year experience as Marketplace/E-Commerce Specialist

• Proficient in Shopee, Tokopedia, and TikTok Shop Seller Center

• Understanding of campaigns, marketplace ads, and product listing optimization

• Able to process and analyze data using Excel/Google Sheets

• Detail-oriented, proactive, communicative, and accustomed to working with targets

• Updated on latest marketplace trends and features