Manager Operation

About the role

Lead and oversee all daily operational activities of the branch office to ensure effectiveness, efficiency, and achievement of targets. This role involves managing operational procedures, monitoring compliance, leading the operational team, managing branch facilities and assets, controlling budgets, coordinating across departments, and producing regular operational reports.

Key responsibilities

• Lead and oversee all daily operational activities of the branch office to ensure effectiveness, efficiency, and alignment with targets

• Develop, update, and communicate operational SOPs to the entire team

• Conduct regular audits and monitoring to ensure SOPs are implemented consistently and follow up on findings with measurable improvements

• Manage, develop, and evaluate the performance of the operational team, including KPI setting, work scheduling, and competency development

• Manage all branch office needs comprehensively: facilities, assets, inventory, vendors, security, cleanliness, and general administration

• Prepare and control the branch operational budget

• Coordinate with head office and other divisions (sales, finance, HR, etc.) to ensure smooth business processes

• Prepare routine operational reports (daily, weekly, monthly) with analysis and improvement recommendations

• Identify operational problems and resolve them quickly and accurately

About you

• Minimum S1 education from any field, preferably Management, Industrial Engineering, or Business Administration

• Minimum 5 years of experience in operations, with at least 3 years in a Supervisor/Manager position

• Experience managing branch-level office operations

• Understanding of SOP processes and experience conducting SOP compliance audits

• Experienced in leading operational teams and managing KPIs

• Able to prepare budgets and operational reports

• Proficient in Microsoft Office, especially Excel (pivot tables, lookup functions, reporting)

• Strong leadership, problem-solving, and communication skills

• Detail-oriented, decisive, and results-focused

• Able to work under pressure and meet targets

About us

PT Baja Perkasa Sentosa is a company engaged in the smelting and manufacturing of iron and steel. With business growth, we are opening opportunities for experienced professionals to join our team.