Japanese Speaker Front Office Staff (Hospitality, A-134870)

About The Company:

• The working venue is in Cikarang.

• Our client is a Japanese Property company. Currently, they are looking for Japanese Speaker Front Office Staff.

Job Responsibilities:

• Serve as the first point of contact for guests, providing friendly and professional assistance.

• Receive and address customer concerns, inquiries, and issues promptly.

• Maintain clear and polite daily communication with guests through phone, email, or in person.

• Handle check-in and check-out procedures, including preparing and issuing room keys.

• Update guest information and maintain accurate records in the system.

• Prepare and manage guest notices or announcements (e.g., maintenance schedules, cleaning schedules, reminders).

• Receive housekeeping and maintenance requests from guests.

• Coordinate repair, cleaning, or service tasks with relevant departments.

• Follow up to ensure all requests are completed and inform guests after completion.

• Assist in preparing daily, weekly, or monthly front office reports as required.

• Maintain organized documentation, logs, and communication records.

• Support other operational tasks as assigned by the supervisor or manager.

• Other tasks as assigned

Job Requirements:

• Diploma degree from related major

• Conversational level of Japanese Languange (JLPT N3)

• Willing to work in shifts, including weekends and public holidays.

• Professional looks and demeanor.

[Only CV in English will be processed]

We RGF HR Agent Indonesia is strictly following the personal data protection law in Indonesia. Please kindly use our recruitment service after understanding our Terms and Condition as well as Privacy Policy as follows :

RGF Indonesia Terms of Use : https://www.rgf-hragent.asia/en/indonesia/termsofuse

RGF Indonesia Privacy Policy : https://www.rgf-hragent.asia/en/indonesia/termsofuse#personal

RGF Indonesia Internal hiring Global Privacy Policy : https://www.rgf-hragent.asia/en/indonesia/privacy-policy-of-internal-hiring

RGF Indonesia Internal hiring Indonesia Privacy Policy : https://www.rgf-hragent.asia/en/indonesia/privacy-policy-of-internal-hiring-annex