IT Core

About the role

This role involves managing, monitoring, and maintaining the company's core IT infrastructure, including servers, networks, and central services to ensure stable 24/7 operation. You will handle system installations, configurations, updates, user account management, security policies, data backup strategies, and system performance monitoring. You will also manage advanced IT incidents, implement information security standards, maintain technical documentation, collaborate with developers and vendors, provide technical guidance to support teams, evaluate new technologies, and ensure all IT activities comply with company policies and regulations.

Key responsibilities

• Manage, monitor, and maintain all core servers, networks, and central company services to ensure stable 24/7 operation

• Install, configure, and update operating systems, software, and hardware for servers and networks

• Manage user accounts, access rights, security policies, and directory and authentication services

• Plan and execute data backup strategies and test recovery procedures to ensure data safety and recoverability

• Monitor system and network performance, detect potential issues, and perform capacity upgrades as needed

• Handle advanced IT incidents and disruptions that cannot be resolved by first-level support teams

• Implement information security standards: security updates, firewall configuration, threat detection, and unauthorized access prevention

• Create and update technical documentation: network architecture, system configurations, operating procedures, and change logs

• Collaborate with developers and vendors for system integration, new equipment installation, and technical problem resolution

• Provide technical guidance to support teams and other users regarding system and core service usage

About you

• Minimum D3/S1 education in Information Technology, Information Systems, Computer Science, Computer Engineering, or related field

• Minimum GPA 2.75 out of 4.00 (if recent graduate)

• Minimum 2–3 years of work experience in related field; for Senior positions minimum 4–5 years

• Experience in ISP field

• Certifications valued: CompTIA A+/Network+, CCNA, MCSA, AWS Certified, Linux Foundation, or similar

• Proficiency with operating systems: Windows Server, Linux (Ubuntu/CentOS/RedHat)

• Understanding of computer networks: TCP/IP, DNS, DHCP, VPN, VLAN, firewall, routing and switching

• Proficiency in server administration and core services: Active Directory, user management, security policies, backup and data recovery

• Understanding of databases: basic to intermediate SQL (MySQL, SQL Server, PostgreSQL)

• Understanding of information security concepts, data protection, and cyber threat prevention