Head of Operation

About the role

Lead and oversee company operations including Logistics, Warehouse, and Procurement. Manage and direct teams to achieve operational targets and increase productivity while ensuring all operational processes run effectively, efficiently, and in accordance with company procedures.

Key responsibilities

• Lead and oversee operational activities across Logistics, Warehouse, and Procurement

• Manage and direct teams to achieve operational targets and improve productivity

• Ensure all operational processes are effective, efficient, and compliant with company procedures

• Evaluate and optimise work processes to enhance operational excellence

• Identify operational problems and provide effective solutions

• Promote continuous improvement across all operational activities

• Coordinate with various departments to ensure smooth company operations

• Manage multi-branch operations and develop Branch Managers

• Increase revenue or profit through operational system improvements

• Reduce complaints, improve productivity, and enhance customer experience measurably

About you

• Bachelor's degree or master’s degree in Business Administration, Management, Operations, Industrial Engineering, Food Technology, Supply Chain or equivalent.

• MUST HAVE proven background in Meat Commodities (Beef/Poultry Processing, Cold Chain Logistics, RPH) OR FMCG Food Manufacturing

• Minimum 12+ years of progressive experience in Manufacturing Operations / Supply Chain, with at least 5 years at GM / Head level.

• In-depth expertise in plant management, meat processing machinery, cold chain storage/distribution, and operational yield optimization

• Proven track record in Lean Manufacturing, Six Sigma, Overall Equipment Effectiveness, and COGS minimization

• Comprehensive mastery of Halal Certification (HAS 23000), NKV (Nomor Kontrol Veteriner), BPOM regulations, HACCP, and ISO 22000

• Executive leadership capacity in managing multi-site plant operations, large workforce dynamics, multi-branch revenue targets, and strategic operational budgeting

• Strong analytical thinking, business acumen, problem-solving, and decision-making capabilities

• High integrity, detail-oriented, and able to work under pressure with tight deadlines

• Able to manage operational risks and ensure compliance with internal policies