Guest House Operation Staff

About the role

Responsible for administration and operations of Guest House, including room management, cleanliness, and guest administration (check-in and check-out). Ensure service standards, cleanliness, security, and comfort of Guest House are maintained. Manage operational administration in General Services, including Purchase Request (PR) process, verification and approval of submissions, official travel, and employee ticket bookings. Conduct coordination and monitoring related to budget, asset management, motor pool stock and maintenance, and support other operational administration needs according to supervisor direction.

Key responsibilities

• Administer and manage Guest House operations including room management, cleanliness, and guest administration (check-in and check-out)

• Ensure service standards, cleanliness, security, and comfort of Guest House are maintained

• Manage operational administration in General Services including Purchase Request (PR) process, verification and approval of submissions

• Handle official travel arrangements and employee ticket bookings

• Coordinate and monitor budget, asset management, and motor pool stock and maintenance

• Support other operational administration needs as directed by supervisor

About you

• Minimum D3/D4/S1 education in any field

• Minimum 2 years experience in hotel and guest house operations

• Able to operate Microsoft Office

• Good communication, administration, and coordination skills

• Thorough, disciplined, and service-oriented

• Willing to be placed at Pontianak Office, West Kalimantan