Frontliner

Key Responsibilities :

• Managing inbound leads via calls and chats (CRM, messengers, and email) — in close collaboration with our AI assistant, who pre-qualifies leads and handles part of the communication.

• Responding to new inquiries within 10 minutes to maximize conversion.

• Making frequent follow-up calls and maintaining active client communication.

• Monitoring AI conversations and taking over when human input is required.

• Working with the existing client database to reactivate warm leads.

• Developing in-depth knowledge of our Bali real estate developments, including key selling points, payment plans, and investment potential.

• Encouraging clients to book Zoom or in-office consultations with senior sales advisors.

• Maintaining accurate lead records in the CRM.

Qualifications:

• Fast learners with strong communication skills, adaptability, and a results-driven mindset.

• Fluent in English (C1+) — required.

• Russian or Bahasa Indonesia language skills are a strong advantage.

• Passionate about sales and eager to build a career in Bali’s real estate sector.

• Experience in CRM systems, IP telephony, or real estate is a plus.

• At least 1 year of experience in sales preferred.