Front Office Clinic

About the role

A front office and administrative position in a clinical setting, responsible for patient reception, registration, scheduling, and coordination with the medical team.

Key responsibilities

• Greet and serve patients in a friendly and professional manner

• Perform patient registration and administrative processes

• Arrange consultation schedules and patient visits

• Answer patient inquiries regarding clinic services

• Manage patient data and administrative documents

• Receive telephone calls and communicate via WhatsApp and other clinic communication channels

• Coordinate with doctors and clinic team

• Assist with payment processing and other administrative tasks

About you

• Minimum SMA/SMK/S1 education level

• Able to operate computers

• Communicative, friendly, and possess good service skills

• Detail-oriented and responsible

• Neat and professional appearance

• Able to work individually and in teams

• Experience as Front Office/Admin/Customer Service is an advantage