Front Office

Front Office

As a Front Office representative, you will be the first point of contact for our guests, providing excellent service while assisting with inquiries, bookings, and activity recommendations. We are looking for a communicative, service-oriented individual with good sales skills.

Key Responsibilities:

• Greet and assist customers in a friendly and professional manner

• Understand customer needs and recommend appropriate solutions or products

• Perform up-selling and cross-selling to maximize sales opportunities

• Ensure the front office area is always neat, organized, and presentable

• Create and manage a customer database

• Follow up with customers after sales or consultations to ensure satisfaction

• Collaborate with other teams to ensure a seamless customer experience

Qualifications:

• Proficient in English, both spoken and written

• Previous experience in sales or customer service is preferred

• Excellent communication skills and the ability to build rapport with customers

• Able to work independently as well as in a team environment

• Proactive, diligent, and highly motivated with strong initiative

• Basic knowledge of the company’s products or services

• Willing to wear a skirt as part of the daily uniform with natural makeup required during working hours

• Placement in Gianyar, Bali