Food and Beverage Manager at 4* Hotel

THE OPPORTUNITY

Modern multi-story 4-star hotel is a key pillar of the destination, delivering vibrant events, and memorable guest experiences. We are looking for a results-driven Food & Beverage Manager who thrives on leading outlets, orchestrating high-impact events & banquets, and building teams that deliver excellence every day.

LOCATION

South Tangerang

REPORTS TO

Hotel General Manager

FOCUS

Outlets • Events • Banquets

KEY RESPONSIBILITIES

•    Lead end-to-end operations of all F&B outlets (restaurants, pool-bar, lounge, room service) ensuring consistent quality, service standards, and guest satisfaction.

•    Own events and banquets: concept development, menu planning, costing, execution, and post-event analysis to maximize revenue and client retention.

•    Drive F&B revenue growth through creative menus, seasonal promotions, upselling strategies, and strong collaboration with Sales & Marketing.

•    Manage P&L, cost of goods, labor productivity, inventory, and supplier relationships with strict financial discipline.

•    Ensure full compliance with food safety (HACCP), hygiene, local regulations, and brand standards.

•    Build, coach, and retain a high-performing F&B team; foster a culture of ownership, service excellence, and continuous improvement.

•    Monitor guest feedback, mystery guest scores, and online reviews; implement rapid corrective actions and service recovery.

•    Secondary responsibility to assist units in FB management

WHAT YOU BRING

•    Minimum 5–7 years progressive F&B management experience in 4-star or 5-star hotels.

•    Proven hands-on expertise in outlet management, events, and banquets — with quantifiable results in revenue and guest experience.

•    Strong commercial acumen: P&L ownership, cost control, menu engineering, and pricing strategy.

•    Natural leader with excellent coaching skills and the ability to inspire multi-cultural teams.

•    Bachelor’s degree in Hospitality Management, Food & Beverage, or related field preferred.

•    Fluent in Bahasa Indonesia and English (written & spoken).

•    Hands-on, guest-obsessed, resilient under pressure, and highly organized.

WHAT WE OFFER

•    Competitive remuneration package.

•    Clear career pathway within a growing multi-asset hospitality & commercial portfolio.

•    Modern workplace in a prime South Tangerang location with strong footfall and event potential.

•    Supportive leadership and a culture that values ownership, creativity, and results.

•    Opportunity to shape the F&B identity of a rising 4-star hotel destination.

Only shortlisted candidates will be contacted. Applications close when a suitable candidate is identified.

Shape exceptional dining & event experiences. Lead with purpose.