Fiber Base Management - Sumatra Officer

Education and experience

Bachelor’s degree in Business, Marketing, Engineering, Operations or a related discipline, or equivalent relevant professional experience. Experience in fixed broadband customer lifecycle, service support or retention operations.

Functional competencies

Customer cohort analysis; retention execution; issue coordination; customer contact. Strong spreadsheet, presentation and reporting literacy appropriate to the role.

Behavioral competencies

Ownership and follow-through; clear communication; collaboration across functions; analytical problem-solving; customer and commercial orientation. Leadership and decision complexity should be assessed in proportion to actual role scope.