F&B Business Development Manager

About the role

The F&B Business Development Manager will be responsible for strengthening the commercial performance of Chanaya's existing F&B businesses and developing the most promising culinary concepts into profitable, scalable, and sustainable restaurant businesses. The role will follow a "Strengthen First, Then Expand" approach, with the immediate priority being to improve sales performance, profitability, operational efficiency, and overall business sustainability across existing F&B outlets, including Soeji Dining and the individual culinary concepts within Rumpun Culinary.

Before pursuing expansion, the successful candidate must establish a strong commercial foundation by identifying opportunities to increase revenue, optimize menu pricing and product mix, improve margins, strengthen market positioning, and enhance the financial performance of existing outlets. Expansion decisions must be supported by proven business performance, sound financial results, validated market demand, and a replicable operating model.

Once the existing businesses demonstrate sustainable profitability and sufficient readiness for growth, the role will identify and develop the concepts with the strongest potential for expansion beyond Chanaya's resort environment.

Key responsibilities

• Prioritize the improvement of sales, profitability, and commercial performance across Chanaya's existing F&B outlets before pursuing significant expansion initiatives

• Assess the current performance of Soeji Dining and Rumpun Culinary concepts, identifying gaps and opportunities in revenue, customer traffic, average spending, menu performance, cost structures, and operating margins

• Develop and implement practical strategies to increase sales through menu optimization, pricing strategies, upselling, promotions, customer acquisition, repeat visits, and improved market positioning

• Work closely with culinary, marketing, and operational teams to improve product appeal, customer experience, service delivery, and revenue generation

• Identify opportunities to optimize food costs, labor costs, purchasing, waste management, and other operating expenses without compromising product quality or guest experience

• Establish clear sales and profitability targets for existing outlets and monitor performance against approved budgets and KPIs

• Conduct market research, competitor benchmarking, customer profiling, and location assessments to identify attractive growth opportunities

• Prepare business plans, revenue projections, operating budgets, capital expenditure estimates, and financial feasibility studies

• Lead approved development projects from initial planning through pre-opening and commercial launch

• Monitor sales, profitability, cost efficiency, and other key performance indicators across existing outlets and approved development projects

About you

• Bachelor's degree in Business Administration, Hospitality Management, F&B Management, Marketing, or a related field

• Minimum of 5 years of relevant experience in the F&B, restaurant, or hospitality industry, including at least 2–3 years in business development, commercial strategy, restaurant management, or a related role

• Experience in improving restaurant sales, profitability, and commercial performance is highly desirable

• Experience in restaurant development, new outlet launches, or multi-outlet operations is an advantage

• Strong understanding of restaurant business models, F&B operations, consumer behavior, market positioning, and industry trends

• Knowledge of menu engineering, pricing strategies, revenue optimization, food cost control, labor productivity, and restaurant profit management

• Strong financial and analytical skills, including the ability to interpret P&L statements, develop business plans, evaluate investment feasibility, and assess ROI and payback periods

• Strong project management skills, including budgeting, timeline management, and cross-functional coordination

• Strong communication, presentation, and stakeholder management skills

• Able to work closely with ownership, senior management, and cross-functional teams to translate business priorities into measurable results