DW Waiter

Welcome and greet guests in a friendly and professional manner.

Assist guests with seating and provide menus or beverage lists.

Take food and beverage orders accurately and promptly.

Provide information about menu items, ingredients, promotions, and special requests when required.

Serve food and beverages according to the hotel’s service standards.

Ensure orders are delivered to the correct table and guest.

Check guest satisfaction during the meal and respond to guest requests professionally.

Clear and clean tables after guests have finished their meals.

Prepare and maintain tables, chairs, cutlery, glassware, and other service equipment.

Maintain cleanliness and hygiene in the restaurant, service area, and surrounding areas.

Assist with restaurant set-up before service and closing procedures after service.

Assist in buffet set-up, breakfast service, events, weddings, and other F&B functions when required.

Coordinate with the kitchen and other F&B team members to ensure smooth service.

Handle guest complaints or concerns professionally and report them to the Supervisor or Manager when necessary.

Follow hotel policies, standard operating procedures (SOPs), food safety, and hygiene standards.

Assist with stock arrangement and replenishment of service items when required.

Ensure all equipment and service items are handled properly and safely.

Support other F&B operational activities as assigned by the Supervisor or Manager.