Digital Platform Specialist | Speedwork

1. Analyze and translate business and user needs into digital platform requirements, business processes, workflows, and improvement initiatives that support business objectives.
2. Develop and manage the digital platform roadmap and program priorities, ensuring initiatives are aligned with business needs, user expectations, and organizational goals.
3. Coordinate end-to-end execution of digital platform initiatives and programs, including planning, requirements, development, testing, implementation, and post-launch evaluation.
4. Collaborate with business stakeholders, technical teams, and external partners to ensure effective communication, alignment, and timely delivery of platform enhancements and program initiatives.
5. Oversee platform integration and system dependencies, working with relevant technical teams to ensure seamless connectivity, functionality, scalability, and optimal platform performance.
6. Drive user adoption and continuous improvement of digital platforms, utilizing user feedback, business insights, and platform performance data to identify opportunities for enhancement.
7. Monitor program and platform performance and prepare management reporting, including progress, key issues, risks, outcomes, and recommendations to support informed decision-making.

Kualifikasi

• Bachelor’s degree in Business, Information Technology, Computer Science, Engineering, or a related field is preferred.
• 5–8 years of experience in Digital Product, Digital Platform, Program Management, Project Management, or a related role, preferably within a digital or technology-driven environment.
• Strong business and process analysis skills, with the ability to translate business needs into digital platform requirements, workflows, and improvement initiatives.
• Proven experience managing digital platforms and cross-functional programs, including planning, prioritization, implementation, monitoring, and continuous improvement.
• Strong stakeholder management and communication skills, with the ability to collaborate effectively with business teams, technical teams, management, and external partners.
• Strong understanding of digital platforms, system integration, APIs, and technology dependencies, with the ability to work effectively with technical teams to ensure seamless platform implementation and performance.
• Strong analytical and problem-solving skills, with the ability to monitor platform and program performance, identify risks and improvement opportunities, and provide data-driven recommendations; experience with Agile methodologies or relevant project/program certifications is a plus.