Customer Service Support

About the role

Customer Service Support role at Webtek Indo, providing support to customers through chat and online platforms. The position is based in Gianyar, Bali, with morning or evening shift options.

Key responsibilities

• Answer customer questions through chat and online platforms

• Follow up on customer needs

• Coordinate with the team to ensure every question is handled quickly and professionally

About you

• Minimum SMA/SMK education level

• Fresh graduates welcome

• Able to use computer and internet

• Communicative

• Detail-oriented

• Disciplined

• Responsible

• Willing to work in a shift system

• English language ability is a plus

• Customer service experience is a plus

Benefits

• Lunch provided

• Insurance

• Comfortable work clothing

• Supportive and family-like work environment

• Learning and development opportunities