CRM Intern

Tanggung jawab

• Composing weekly performance reports for digital ads (Meta, TikTok, Google. Rightchoice, Emarsys).
• Consolidating and cleaning member data across brands (Loyalty 2.0 - CEGID & Shopify unification).
• Compiling weekly post-mortem reports for CRM, Social Media, and Digital Ads campaigns.
• Supporting member data analysis (engagement, tier distribution, journey rate) for strategic projects.
• Organizing loyalty program documentation and presentation materials and other manual/tedious tasks (data entry, file organizing, deck formatting, etc.).

Persyaratan

• Final-year student or fresh graduate from Marketing, Business, Management, Communication, Data Analytics, Information Systems, or a related field.
• Have an interest in CRM, customer engagement, digital marketing, and retail business.
• Good analytical and numerical skills, with attention to detail.
• Familiar with Microsoft Excel or Google Sheets; knowledge of data analysis is a plus.
• Good communication and interpersonal skills.
• Experience with CRM tools, customer databases, email marketing, WhatsApp marketing, or marketing platforms is a plus.
• Available to work WFO at Alam Sutera, Tangerang.