Corporate Travel Consultant – Emergency / 24 Hour Support

Key Responsibilities

• Provide 24-hour emergency travel assistance for corporate clients, including flight, hotel, and other travel arrangements.

• Handle urgent itinerary changes, cancellations, and rebookings efficiently and accurately.

• Coordinate with airlines, hotels, and travel partners to resolve travel disruptions.

• Ensure high service standards and prompt response to client inquiries during emergency support hours.

• Maintain accurate booking records and travel documentation in the reservation system.

Qualifications

• Minimum 1–3 years of experience as a Travel Consultant, preferably in corporate travel management.

• Familiar with GDS systems (Galileo and Amadeus).

• Strong problem-solving skills and ability to work under pressure during urgent situations.

• Willing to work in shift schedules, including night shifts, weekends, and public holidays.