Concierge

- HOST / CONCIERGE
COZ Management is looking for a passionate and welcoming hospitality professional to join our team as a Host / Concierge. You will be the face of our property, ensuring our guests receive exceptional, personalized service and creating unforgettable memories during their stay.

Job Responsibilities
- Welcome and greet guests upon arrival and departure.
- Assist with guest check-in and check-out procedures.
- Provide information about villa facilities, services, and local attractions.
- Handle guest inquiries, requests, and complaints professionally
- Monitor guest satisfaction and ensure a smooth guest experience throughout their stay.
- Maintain professional communication with guests and ensure high service
standards.