Branch Customer Handling (Customer Service/Teller - Purwakarta)

You will serve as the first point of contact for customers, delivering excellent customer service and ensuring a positive customer experience. You will assist customers with daily banking services and transactions, provide information and support regarding banking products and handle customer inquiries, requests, and complaints in a professional manner. The role also involves supporting customer onboarding and administrative processes while ensuring compliance with company policies and operational procedures.

Qualifications:

• Bachelor's degree in any field.

• Minimum 1 year of banking experience is preferred.

• Fresh graduates are welcome to apply.

• Interested in banking, customer service, and financial services.

• Good communication and interpersonal skills.

• Customer-oriented with a service excellence mindset.

• Willing to learn and adapt to new industry trends.

• Proficient in Microsoft Office.

• Willing to be placed in Purwakarta.