Asst. Restaurant Manager

e are looking for a professional, friendly, firm, and responsible Assistant Restaurant Manager to support daily restaurant operations and maintain Eggstra’s service and food quality standards.

You will lead the service team, oversee the guest area, and coordinate directly with the Kitchen Leader to ensure every guest receives an excellent dining experience that meets Eggstra’s standards.

Responsibilities

• Lead and supervise the waitress team during daily operations.

• Ensure consistent implementation of service standards.

• Assign tasks and ensure the guest area is always clean, organized, and ready for service.

• Conduct team briefings and communicate important operational updates.

• Monitor service flow, order accuracy, special requests, and food serving times.

• Handle guest requests and complaints in a friendly and professional manner.

• Ensure all food served meets quality standards for taste, presentation, temperature, and order accuracy.

• Communicate actively with the Kitchen Leader regarding food quality, guest feedback, operational issues, and necessary follow-ups.

• Coordinate with the kitchen, bar, and cashier teams to ensure smooth operations.

• Provide guidance and feedback to team members to improve service quality.

• Prepare brief reports on daily operations, challenges, and team performance for the Restaurant Manager.

• Assist with serving guests when necessary while maintaining overall supervision of the guest area.

Qualifications

• Minimum 2 years of experience in hospitality or restaurant operations.

• Experience leading or supervising a service team is an advantage.

• Good English communication skills and confidence in interacting with guests.

• Friendly, approachable, well-presented, and professional.

• Responsible, firm, communicative, and capable of making decisions.

• Able to maintain service standards during busy restaurant hours.

• Strong focus on guest satisfaction and effective teamwork with the kitchen team.