Administrative Staff

PT. Tara Kencana Group is Hiring!

Administrative Staff (Full Time | Hybrid)

Are you a detail-oriented and proactive Administrative Staff with strong English communication skills and an interest in visa and immigration services?

PT. Tara Kencana Group is looking for an organized and responsible Administrative Staff to join our team in Bali. If you're comfortable handling client documents, communicating with international clients, and managing administrative processes across multiple business services, we'd love to hear from you!

What You'll Do

• Handle visa extension, KITAS, legal, and other immigration-related administrative processes.

• Prepare, review, and organize client documents to ensure completeness and accuracy.

• ⁠Communicate with clients, primarily foreign nationals, regarding requirements, application updates, and follow-ups.

• Manage client inquiries and administrative coordination across visa, accounting, legal, HR, property, and other company services.

• Follow up on outstanding documents and payments, and maintain accurate client records.

• Handle incoming inquiries through WhatsApp Business and assist with client follow-ups for visa-related services.

• Visit immigration offices and other relevant institutions when required.

• Maintain organized administrative records, spreadsheets, and document tracking systems.

What We're Looking For

• Minimum D1 (Diploma 1) in any field; Administrative or Business Administration majors are preferred.

• Fluent in English, both written and spoken.

• ⁠Experience in visa processing, KITAS, or immigration-related administration is a strong advantage.

• Strong organizational skills and attention to detail, especially when handling client documents.

• Willing to travel to immigration offices and other relevant locations as required.

• Comfortable with a hybrid working arrangement and regular onsite attendance.

• Proficient in Microsoft Office or Google Workspace, especially Excel or Google Sheets.

• Responsive, proactive, well-organized, and able to manage multiple tasks and client requests.

• Previous experience in administration, customer service, or handling foreign clients is an advantage.

Position Details

Employment Type: Full-Time

Location: Pecatu/Uluwatu, Bali

Work Arrangement: Hybrid (3 days Work From Office | 2 days Work From Home)

Join PT. Tara Kencana Group and become part of a team providing immigration, accounting, legal, HR, property, and business support services to local and international clients.

Only shortlisted candidates will be contacted for the next stage of the recruitment process.