Admin Sales Support

About the role

This is a Sales Administration role responsible for managing sales data, customer orders, and database records. You will monitor order status from receipt through delivery, ensure accuracy of sales transaction documents, and prepare daily, weekly, and monthly sales reports. You will also support pricing proposals, customer documentation, and general administrative needs, while providing customer service and after-sales support.

Key responsibilities

• Input and update sales data, customer orders, and customer database

• Monitor customer order status from order receipt through goods delivery

• Ensure completeness and accuracy of sales transaction documents

• Prepare daily, weekly, and monthly sales reports

• Assist in preparing price quotations, customer documents, and other administrative requirements

• Provide customer service and after-sales support

About you

• SMA/SMK or equivalent qualification

• Able to operate Microsoft Excel, Word, and administrative applications

• Detail-oriented, organised, responsive, and able to work to deadlines

• Problem-solving ability and customer service orientation

• 1–2 years of experience in Sales Administration, Sales Support, or Customer Service (preferred)